Customer Support

hello@plyhaus.com

Privacy Policy (GDPR Compliant)

Effective Date: June 25, 2025

Plyhaus (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website [https://www.plyhaus.com] in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Plyhaus
Based in Florida, United States
Contact: hello@plyhaus.com
Website: https://www.plyhaus.com

We are the data controller responsible for your personal data collected via this website.

2. What Data We Collect

We use the information we collect to:

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, and company name (submitted via contact forms or email).

Technical Data: IP address, browser type, device type, cookies, and website usage (collected via analytics tools).

Marketing Preferences: Your opt-in status for newsletters and communications.

   

3. Legal Basis for Processing (GDPR Article 6)

We process your data based on:

     +   Consent (you opt in via forms or cookies)

     +   Contractual necessity (responding to your service requests)

     +   Legitimate interest (improving our website and communications)

     +   Compliance with legal obligations

4. How We Use Your Data

     +   To respond to your inquiries or service requests

     +   To provide requested services

     +   To improve our website performance and user experience

     +   To send you marketing emails (only with your explicit consent)

     +   To comply with legal obligations

5. Data Retention

We retain your personal data only for as long as necessary for the purposes stated above or to comply with legal and contractual obligations.

6. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

     +   Right to access your data

     +   Right to rectification (correction of inaccurate data)

     +   Right to erasure (“right to be forgotten”)

     +   Right to restrict processing

     +   Right to data portability

     +  Right to object to certain processing

     +   Right to withdraw consent at any time

To exercise your rights, contact us at: hello@plyhaus.com

7. International Transfers

Your data may be stored or processed outside the EU, including in the United States. We use appropriate safeguards, such as Standard Contractual Clauses, to protect your data when transferred internationally.

8. Data Security

We implement industry-standard security measures (e.g., SSL encryption, access controls) to protect your data from unauthorized access, alteration, or disclosure.

9. Cookies & Analytics

We use cookies and third-party tools (like Google Analytics) to analyze site usage. You can manage cookie preferences via your browser settings or through our cookie banner (if implemented).

10. Third Parties

We may share your data with trusted service providers who help us run our website or deliver services (e.g., web hosting, email marketing), under confidentiality agreements.

We do not sell your personal data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

12. Contact

For any privacy-related questions or to exercise your rights, contact:

Email: hello@plyhaus.com
Subject Line: “GDPR Privacy Request”